Forced into Coinbase subscription - has anyone dealt with this?

Been a Coinbase user for a while. I recently was using it and a pop up came in advertising for Coinbase one. I click the ‘x’ to exit the ad because I didn’t want it MULTIPLE TIMES and it wasn’t letting me exit. So I clicked join expecting the ad to bring me to a confirmation page that actually worked that I could exit out of. Of course instead that join button did work unlike the exit button and subscribed me to a plan I never wanted without even a confirmation. I’ve been on support over an hour and a half, they can’t even give me a simple credit for their app’s faulty functionality in a timely manor. They said I have to reach back in 8 days for a refund which is bs already that I have to crawl to get my money back for something I didn’t want but the fact that it’s taken this long to also give me an additional credit on top of the refund for putting me through this and wasting an hour half on a chat to only be let go and pushed to another agent? Coinbase you really suck rn.